Frequently Asked Questions

We currently accommodate 35-40 residents with enhanced residential care. This is not merely meeting basic needs – we provide high-quality, comprehensive care: 24-hour nursing presence, qualified caregivers, individual care plan for each resident, physiotherapy, physical therapy, full board (meals, laundry, clean room), and community programs and cultural activities. Our goal is for every resident to live in dignity, safety, and quality of life.

Our facility maintains a permanent relationship with the local general practitioner, who regularly examines residents, supervises healthcare, and is immediately available in emergencies. Our qualified nurses provide professional care, medication, and nursing with 24-hour presence – day and night. Services include: regular medical examinations and condition assessments, medication monitoring and administration, chronic disease management, pain relief, wound care, emergency care, and coordination with specialists and hospitals.

Before a prospective resident moves in, we conduct a detailed pre-admission assessment. During a personal meeting, we learn about the health condition, medical history, current medication, individual needs and habits. Based on this, we create an individual care plan for each resident that determines the course of nursing, medical treatment, and daily activities. This care plan is regularly reviewed and updated as the condition changes.

Our qualified nurses and the cooperating general practitioner respond immediately to any health changes. When needed, we provide immediate medical intervention and maintain continuous contact with specialists and hospitals – ensuring fast and effective care. If hospitalization becomes necessary, we assist with transportation and placement, and continuously inform family members. After hospitalization, we provide rehabilitation and ongoing care. Every resident is safe – day and night.

The placement fee depends on individual needs and services used. Enhanced residential care includes: 24-hour nursing and medical supervision, full board (three daily meals, accommodation, bed linen and clothing laundry, room cleaning), medical treatments, physiotherapy, individual care, and community programs. For an exact quote, please contact us by phone or email – we're happy to provide personalized information.

The accommodation and care fee is generally paid monthly, in advance. The exact payment terms and deadlines are set out in the move-in contract. We accept bank transfers. We provide detailed information on all terms before move-in and help navigate potential social support options.

Our number of places is limited, so you may need to wait briefly when applying. We recommend contacting us as soon as possible to be added to the waiting list, so we can notify you promptly when a place becomes available. Being on the waiting list carries no obligation.

Our facility accepts residents over 60 years of age. There is no upper age limit – we warmly welcome those who need care and a safe home even at an advanced age. The move-in criterion is not age, but individual care needs assessment and fit with our facility's profile.

Every day is filled with a transparent schedule, predictable safety, and human attention. The daily program typically looks like this:

• • 07:00 – Wake up, morning personal care
• • 08:00 – Breakfast
• • 09:00 – Doctor's rounds, medication
• • 10:00 – Therapies: physiotherapy, movement therapy, occupational therapy
• • 12:00 – Lunch
• • 14:00 – Rest, free time, individual activities
• • 15:00 – Snack, visiting hours
• • 18:00 – Dinner
• • 20:00 – Evening care, bedtime preparations
• • From 21:00 – Night supervision, our nurses stay awake all night

Yes! We fully take into account residents' health conditions, medical prescriptions, and personal preferences in catering. We provide special diets for diabetics, kidney patients, cardiovascular patients, as well as food intolerances and allergies. Individual diets are compiled jointly by the doctor and dietitian, considering the resident's needs and taste preferences.

We organize regular programs and cultural events for our residents, as quality life takes place in community. Our programs include: celebrating holidays and birthdays together, musical and literary events, craft activities, board games, film screenings, and excursions to the area (Gyula Castle, Castle Bath, city center). All programs are designed so that everyone can participate regardless of health condition.

Official visiting hours are daily from 15:00 to 18:00, when family members are also welcome for the afternoon snack. In special cases – such as someone coming from far away or a resident being unwell – we handle visiting hours flexibly, but we ask that arrangements be made by phone in advance. Family members are warmly welcome to join shared programs – at celebrations, birthdays, or cultural events, the presence of family always brings joy to our residents.

Our facility operates a multi-layered security system. The building is located in a fenced area, with locked doors at entrances preventing unauthorized entry and exit. Every room has a nurse call system that residents can use at any time to immediately summon help. A camera system operates throughout the building for security, and adequate lighting in corridors and common areas ensures safe movement. Our fire alarm and suppression systems meet all regulations, and staff receive regular fire safety and emergency training. The building has also been adapted with fall and accident prevention in mind: handrails and non-slip surfaces ensure resident safety.

Yes, every room has a nurse call (emergency call) system. With the press of a button, residents can immediately reach the on-duty nurse, who will arrive within minutes. Our qualified nurses are present day and night, so they can provide immediate assistance in emergency situations too. If needed, we notify the general practitioner, ambulance services, and family members. Our facility maintains direct contact with the local healthcare system, ensuring that necessary medical help is quickly and efficiently accessible.

Health monitoring is conducted regularly in cooperation with the general practitioner, who regularly examines our residents. Each resident has a personalized care plan and medication protocol. Medications are dispensed by our qualified nurses at the prescribed times and dosages – medication management takes place under full supervision. If a change is observed in a resident's condition, our nurses immediately notify the doctor. Medications are stored securely in locked cabinets and continuously tracked.

Yes, our facility is equipped to handle various age-related conditions, including different forms of dementia. Our caregivers have received specialized training in caring for elderly individuals with cognitive decline. For residents with dementia, we provide structured daily routines, a safe environment, and individual attention. Depending on the severity of symptoms, we create personalized care plans that are regularly reviewed. In every case, we work closely with family members and treating physicians to ensure the best possible care.